TERMS AND CONDITIONS
Reservations, Deposits and Payments
100 US$ per person deposit is required in order to request services. To confirm a reservation a deposit equal to 25% of the total tour fare is required two weeks from booking. The balance of the tour fare is due 30 days prior to scheduled arrival date in Myanmar.
Advance deposit should be transfer by Telegraphic Transfer (TT) or SWIFT to the following Rubyland Bank Account
A/C Name : AYE KYAW + PYE PHYO KYAW A/C No : 0017531203-001 Bank Name : Bangkok Bank Public Company Limited
Foreign Currency Deposit Sector
333 Silom Road, Bangkok 10500 Thailand
SWIFT : BKKBTHBK TELEX : BK BANK TH 82638, 82670, 82906, 84794, 84795 TEL : 66-2-230-1321/ 1334/ 1657 FAX : 66-2-2320
All Prices are quoted in U.S Dollars.
Cancellations and Refunds
All cancellations are subject to a US$ 100 administrative fee per person. For a full refund, cancellations must be received in writing by fax or e-mail 30 days prior to scheduled arrival date in Myanmar. Charges for later cancellations are as follows:
Between 29 and 22 days prior to arrival in Myanmar, deposit or
20% of tour cost whichever is greater;
- Between 21 and 15 days prior to arrival in Myanmar, deposit or
40% of tour cost whichever is greater;
Between 14 and 8 days prior to arrival in Myanmar, deposit or
40% of tour cost whichever is greater;
- Between 7 and 3 days prior to arrival in Myanmar, deposit or
80% of tour cost whichever is greater;
- 2 days and less prior to arrival in Myanmar, deposit or
100% of tour cost whichever is greater;
No refunds will be made in the event of interruption or
cancellation by the passenger once the tour has started.
Children sharing room with two adults and using an extra bed, pay 75% of the total tour cost;
Children sharing room with two adults without needing an extra bed pay 50% of the total tour cost; Infant (2 years and younger) not occupying a bed or seat in coach of aircraft, pay 25% of the total tour cost.
REMARK:Children mean age under 12 years.
IF the group is 16 pax and above, one complimentary will be provided.
Special Guide Rates
English-speaking guide rates are included in tour price, extra charges will be levided for guides speaking other foreign languages and having unique skills or knowledge for special interest tours.
TOUR PRICE INCLUDES:
In major cities, our tours utilize first class (deluxe hotel), second class (superior hotel) and third class (standard hotel) depend on the class of tour. Accommodations are provided as indicated with private bath room and air conditioning (when available). In other areas, where these facilities do not exist, it is our policy to use the best facilities available. If circumstances dictate, accommodations at alternate hotels of equal quality will be arranged. Costs are based on two people sharing a twin-bedded room. For persons requiring a single room, the supplement cost is shown.
All service charges and taxes at hotels are included.
Generally, Breakfast(B) will be served in hotels, and Lunch(L) and Dinner(D) will take place in local, approved restaurants while simple meals or box lunches or dinners will be provided on various trekking or adventure programmes, per itinerary.
All domestic air transportation is included as per itinerary based on economy class travel.
International air transportation can be also provide on special request.
Baggage allowances are per air line regulations n international and domestic flight.
Round trip transfers between airports/rail terminals/piers and hotels by motor0coach/ min0van/ limousine are included as indicated. Rail, cruise or boat raer included as indicated. In major cities and tourist destinations, our tours utilize air conditioned ground transport. In other areas, where these facilities do not exist, t is our policy to use the best facilities available. Further, Rubyland Tourism Services reserves the right to after or modify any tour if air schedules or ground transportation changes or events beyond our control make such changes necessary.
Tours by motor-coach / mini-van / limousine with the services of an English speaking guide including all entrance fees are included as indicated. Modern air conditioned equipment is used where available.
It is highly recommended that travel insurance be purchased, covering trip cancellation, lost and damage baggeage and health.
TOUR PRICE DOES NOT INCLUDE:
Any extra transportation which is not part of the itinerary, tips to excorts, drivers, or guides, passport or visa fees, insurance, airport taxes, immigration and custom fees. Also not included are airport porterage (unless otherwise stated), excess baggage charges, hotel porterage, additional meals, beverages, laundry, phone calls, and other items of a personal nature.
Rubyland Tourism Services, Myanmar, acts only in the capacity as agent in making arrangements for transportation, hotels, and other services and does not assume any liability whatsoever for any injury, damage, death, loss, accident or delay due to any act of default of any carrier, hotel, restaurant, company or person rendering any of the services included in the tour, or caused by strikes, civil disturbances, hostilities, acts of war or other force majeure. Further, no responsibility is accepted for any omission, delay, rerouting, additional expenses, or other events resulting from improper health certificates or documents, or acts of any government authority. The right is reserved to decline to accept any person as a member of the tour or to reserved to decline to accept any person as a member of the tour or to refuse to retain any member of a tour. The right is reserved to adjust the itinerary or to substitute hotels. The right is reserved to cancel a tour prior to departure. Neither the airlines nor public transportation companies concerned are to be held responsible for any act, omission, or event during the time the passenger is not aboard their aircraft or conveyances. Passenger contract in use by the airline and public carricers, when issued, shall be the socle contract between the carrier and the passenger. All rates are based on tariffs and exchange rates in effect at the time of printing and rare subject to adjustment without prior notification in the event of changes therein.
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RUBYLAND Tourism Services Co., Ltd.
your reliable tour operator in myanmar
No.16, Aung San Stadium,
Near Central Railway Station,
Kun Chan Road, Yangon, Myanmar (Burma).
Mobile Phone: (+95-9) 5017373
Fax/Ph : (+95-1) 394811, 243185
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